Enterprise Application Solutions

In the cut throat comptetive market today, Most of the Big enterprises faces challanges in increasing the revenues, improve productivity and higher customer satisfaction levels. Usha Informatique mentors the Enterprise Applications to achieve the above goals and put yourself one step ahead of your competitors.

Most of the big enterprises faces challenges in development of their organization and productivity. Most of them have enterprise applications which have the cental database and faces following problems:

• Shows sign of disjointness and demanding.
• Inadequate and lack of proper synchronization with the centralized database
• Lack of security
• Lack of established organizational business practices

In such situation Enterprise Software Development at Usha Informatique offers their solutions & services and brings:

• Improvements in enterprise efficiency and productivity.
• Proper synchronization of data across functional & organizational points.
• Full robustness & scalability of applications.
• Flexible applications.
• Desired functional expansion of applications.

Customer Relationship Management Solutions

Customer Relationship Management is an application that will help an enterprise manage customer relationship in an efficient and organized way. An enterprise might build a customers database that will show the details in structured way so that management staff, sales executives, customer service executives, and perhaps the customer could access the information directly, match the needs of customer with our product plans and product offerings, get in constant touch with customers of service requirements, know about customer product pruchase history, and so forth.

At Usha Informatique CRM applications include the following modules:

• Customer analytics
• Customer support
• Sales force analytics
• Sales force automation
• Campaign management
• Self-service customer portals
• eCommerce

Enterprise Content Management (ECM)

Enterprise Content Management is the set of tools, methods & strategies that allows an enterprise to acquire, accomplish, collect, maintain and deliver documents and contents related to organizational processes.

Usha Informatique offers Enterprise Content Management System comprises of following modules:

• Document Management System (DMS)
• Workflow Management (BPM)
• Web Content Management (WCM)
• Organization Records Management (RM)
• Business Process Management (BPM)

Enterprise Portal ( Intranet / Extranet )

Effective knowledge gathering and proper sharing can help the enterprises to improve their productivity and enhance their business performance by creating the collaborative learning culture. Usha Informatique develop Enterprise Portals for Intranet and Extranet for collaborative knowledge sharing and it empowers the staff members, customers & partners to learn by interacting and exchanging information online. Enterprise Portals developed by Usha Informatique not only focussed on people and their information but also on business processes, workflows and structured information, integrating every aspect of business onto a centralized location and therefore, enables faster sharing of information from outside and inside the organization.

Knowledge Management

Knowledge Management is about the creation of knowledge by research, capturing the knowledge, organize and transfer knowledge so it will be easily available and embodied knowledge in employees or embedded in organizational processes and workflows.

Usha Informatique offers Corporate/Enterprise Knowledge Management Solutions that will organize and structure the data in such a format that employess and departments will work more effectively, reducing the redundancy and there won't be any action like re-inventing the wheel again.

Supply Chain Management (SCM)

Supply Chain Management is flow of materials, finances and informations that moves from suppliers to manufactures to distributor to retailer to end user customers. Our Supply Chain Management (SCM) Software Solutions enable manufacturers and wholesalers to coordinate and optimize demand and supply, while managing sales and distribution chains which moves through different multiple parties and channels. Our Supply Chain Management (SCM) Application Solutions provides flexibility to our customers to improve their business processes over time, where sales and distribution solutions will work as a plugin and can be integrated or disintegrated as required and seemless redesign of process is easily implemented..

An Integrated Supply Chain Management requires:

• Continous information flow / manufacturing flow
• Customer relationship / Supplier relationship management
• Customer Service Management / Product Development and Commercialization
• Demand Management / Returns Management
• Order fulfillment .

Human Resouce Management (HRM)

Human Resource Management(HRM) is the systematic and strategic approach to the management of most values assets - the people working there and who collectively contribute with their efforts to achive any organization business goals. Human resource handles with matter related to employees such as recruitment, compensating for their services, performance optimization & management, organization development and working towards the wellness, safety, motivation, benefits, administration, and training of employees.

Human Resource module developed by Usha Informatique streamlines the management of human resources in an organization and all the modues in it will be integrated seemlessly with each other and is flexible enough to optimize the business processes for the custom tailor needs of customer. It has the following modules

• Personnel Management - This modules covers the master data of HR, recruitment and salary administration, personnel adminsitration
• Organization Management - This modules includes organization hierarchy, planned staffing schedules
• Payroll System - Salary Management, Tax Management, Loan Management and Attendance Management
• Time Management - This modules covers time recording, shift management and leave management
• Personal Development - This modules covers the training & event management.

Enterprise Resource Planning

Enterprise Resource Planning(ERP) is a process or approach which attempts to integrates all facets of the business including assets, sales, marketing, financial resources, materials and human resource onto a centralized database that services each department's specific needs. ERP will streamline all the departments and facilitate the smotth flow of information across all business functions in an organizaton that leads to the more business generation for the company.

It is a company-wide centralized database application used to organize, coordinate and manage all the information, resources, knowledge and functions of an organization from restricted shared data sources. The ERP system developed at Usha Informatique has following modules

• Sales & Marketing - Marketing modules covers leads generation, make offline calls. Revenues are required for any organization to run successfully. This module works closely with e-Commerce solutions for any organization and implements placement of order, schedulling of order, order shipping and invoicing and order tracking.
• Production Planning - This module optimizes the utilization of scheduling, manufacturing capacity, workflow management, material resources, components, quality control, cost management and manufacturing process.
• Purchasing - This module streamlines the process of procurement of the raw material. It robotize the process of acquire potential suppliers, price negotiation, finalizing suppiers and awarding purchase order to suppliers, purchase order generation and billing management. This module is closely integrated with Production Planning, Inventory Control and Supply Chain Management module.
• Inventory Control - This module indentifies the inventory requirements, setting inventory targets, maintain inventory level and report generation of inventory status. This module is closely integrated with sales, purchase and finance mdoule for report generation.
• Supply Chain Management - This module optimizes the process of suppliers scheduling, supply chain planning, goods inspection, claim processing and calculation of commission for the suppliers.
• Finance & Accounting - This module covers maintain general ledger, management of cash, acounts receivable, accounts payable and fixed assets management.
• Human Resource - This module manages the attendance of employees, payroll, training, performance ortimization and activity management.